Shipping policy
Shipping Policy
Orders are usually processed within 5-10 business days.
Estimated delivery:
- Metro Cities: 4–7 business days
- Other Locations: 5–10 business days
Delivery timelines are estimates only.
Courier delays caused by:
- Weather
- Public holidays
- Natural disasters
- Government restrictions
- Operational disruptions
are outside UrbanShops' control.
Incorrect Address
Customers are responsible for providing accurate shipping information.
UrbanShops is not responsible for delays or failed deliveries caused by incorrect addresses provided during checkout.
Failed Delivery
If a package is returned due to failed delivery attempts, additional shipping charges may apply before reshipment.